We're pleased to offer the following services in our Hayden Veterinary Clinic:
Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. Emergencies are accepted anytime our clinic is open. If you feel you have an emergency with your pet, please call us or come to the hospital immediately. If possible, it is best to call before coming in so that a staff member can advise you on your particular emergency and we can prepare for your arrival.
We have a veterinarian and personnel on regular duty 6 days a week who are trained and equipped to handle urgent and emergent care. Late night or weekend/holiday emergencies are best handled by Emergency Veterinary Hospital of CDA or Emergency Pet Care in Post Falls where they are fully staffed all night and 24 hours on weekends and holidays. Emergencies can be things such as toxin ingestion, cesarean sections, car accidents, vomiting or diarrhea for more than 24 hours or extreme lethargy. If you ever feel that your pet needs emergency treatment CALL (208) 772-7484 IMMEDIATELY. Our answering machine will give you the correct phone number to call if we are not available. Even during regular office hours, it is best to call before coming in so that a team member can advise you on your particular emergency.
We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. Our staff will work to "squeeze" you in between scheduled appointments. When you arrive, our receptionist or nurse will be able to give you an estimate on how long you may have to wait or may suggest you leave the patient with us so our doctor can examine them and call you with his or her recommendations for diagnostics and treatment. We are committed to offering flexibility and working with you to provide appropriate care without disrupting your busy schedule.
Types of Pets Seen
While Dr Erickson, Dr Rider and Dr Smalley have all practiced in large and small animal medicine, we primarily see just dogs and cats at this time. This allows us to focus our training and continual education on the specific medical needs of a few species and to better keep abreast of the constant changes in medicine, surgery and dentistry. We can always help you find a veterinary hospital that does see large animals or pocket pets, just give us a call!
We operate an open hospital. This means that our team can arrange for owners to be with their pets during medical procedures. A consult with one of our doctors is required to determine what is best given your pet's particular situation.
Mountain View Veterinary Clinic accepts payment via cash, check, MasterCard, Visa, American Express, Discover, and Care Credit. So that we can continue to provide you with high quality service, we require that payment be made at the time services are rendered.
We provide treatment plans for all surgeries and hospitalizations including the charges for those services.
We offer discounted services to Humane Society VIP card holders. Additionally, pets adopted from local area rescue groups generally receive their first wellness exam at no charge if scheduled within a specific time period. In February we offer 10% off of our dentistry cleanings too!